Privacy Policy for Hosta

Effective Date: August 5, 2026

Hosta, developed by Zorrow Tech IT Solutions Private Limited, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

Information We Collect

• Location Data: Used to show nearby doctors, hospitals, specialties, blood donors, and ambulance services.
• Personal Information: We may collect your name, phone number, and blood group if you choose to provide them.
• Healthcare Information: Information related to appointments, medicine reminders, doctor details, specialties, and working hours to provide healthcare-related services.

How We Use Your Information

• Provide healthcare directory services.
• Display nearby doctors, hospitals, specialties, ambulances, and blood donors.
• Provide medicine reminder functionality.
• Authenticate your account using OTP verification.
• Respond to support requests.
• Improve our services and user experience.
• Send important service-related notifications.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

Your information may only be shared in the following situations:

• With nearby users only when you voluntarily enable blood donor visibility.
• With Twilio solely for OTP authentication. Twilio temporarily processes your phone number only to deliver verification codes.
• Your personal information is securely stored and processed on our own backend servers to provide and maintain the Hosta services.
• When required by applicable law, legal process, or government authorities.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to provide our services and comply with applicable legal obligations.

• Account information is retained while your account remains active.
• Healthcare information, appointments, medicine reminders, and blood donor information are retained until you delete them or request account deletion.
• Location information is used only to provide location-based features and is not retained longer than necessary for those services.
• Phone numbers used for OTP verification are retained only as long as necessary to maintain your account and provide secure authentication.
• System logs and security records may be retained for a limited period to maintain security, prevent fraud, troubleshoot issues, and comply with legal obligations.
• When you request account deletion, your personal information will be permanently deleted or anonymized within 30 days, unless we are legally required to retain certain information.

Your Choices

• You may disable location permission through your device settings. Some features may not function correctly without location access.
• Account & Data Deletion: You may request deletion of your account and personal information by emailing zorrowtech@gmail.com. Verified deletion requests will be processed within 30 days.

Children's Privacy

Hosta is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

Disclaimer

Hosta provides healthcare directory information for informational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional regarding any medical concerns.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page along with the updated Effective Date.

Contact Us

Zorrow Tech IT Solutions Private Limited

Email: zorrowtech@gmail.com

Phone: +91-9400517720